Sindbad Beach Resort

Principles

MANAGEMENT SYSTEMS

Quality Management System (ISO 9001)
Environmental Management System (14001)
Occupational Health & Safety Management System (ISO 18001)
Food Safety Management System (ISO 22001)
Corporate Governance Management Systems (ISO 31000 & 26000)

LEADERSHIP STYLE

Encourages innovation and problem solving
Promotes quality improvements through client-oriented approach
Fosters a fun, team-oriented work environment
Accountable and performance driven
Dedicated to the development of Human Resources

TEAM POLICIES

Behavioral recruitment process
Skills and competency-based training
Internal and external remuneration equity
Merit-based compensation and rewards
Succession and leadership planning

ORGANIZATIONAL STRUCTURE

Horizontal with maximum of ve reporting lines and average of seven subordinates
Matrix with expertise from functional divisions supporting the operations
Decentralized with authority delegated to frontline team
Formal grading levels associated with clear titles and authority
Enriched job design through task signicance, variety, and feedback

DEVELOPED SKILLS Technical skills
Customer service skills
Team building skills
Leadership skills
Quality management skills

 

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